Karniz Fatema is a compassionate, dedicated professional known for her calm presence, helpful nature, and commitment to service. With a strong background in customer support and a passion for technology, she consistently goes above and beyond to assist clients and colleagues alike. Her ability to listen, understand, and act makes her an invaluable point of contact for users seeking clarity, solutions, and empathy. Whether supporting users in high-pressure environments or resolving complex issues with patience and care, she stands as a dependable and trusted pillar within any team.
Built foundational knowledge in systems design, coding, and digital infrastructure. Developed strong analytical thinking and cross-functional tech collaboration skills.
Specialized in UI/UX design, user research, prototyping, and experience optimization. Gained advanced training in accessibility, usability testing, and multi-device interface strategy.